• If you have no power to your home. Call Western Power on 13 13 51 to make sure there is not a power outage in your area or simply click on this LINK.
• Go to your meter box. Check if all the RCDS and circuit breakers are in the on position.
• If you have the old type ceramic fuses. Check that the fuse wire is not broken.
• If you are in a unit complex and have no power call your caretaker or your strata company. They will have access to your service fuse that feeds your apartment and will be able to send someone that can get power back on.
• Tried all these things. Call your electrician
• Tip – Some power to your home/unit.  If you have some power/lights on and you can not get all the power back on. Run an extension lead out from the area that is working till an electrician can attend.
• One of the breakers have tripped. – Please use the explainer video above.

• If you have no power to your apartment. Call your caretaker or your strata company first. They will have access to your service fuse that feeds your apartment and will be able to send someone that can get power back on (You must check with them first before calling an electrician as they need to confirm that the strata board will be able to be opened by the electrician). If you were using an appliance at the time of the trip make sure it has been disconnected or turned off at the switchboard before the caretake turns power back on. Leave it disconnected till an electrician can investigate the issue.
• Go to your meter box. Check if all the RCDS and circuit breakers are in the on position.
• If you have the old type ceramic fuses. Check that the fuse wire is not broken.
• If you are in a unit complex and have no power
• Tried all these things. Call your electrician
• Late at night. If you have some power/lights on and you can not get all the power back on. Run an extension lead out from the are that is working.

If water is coming through in to your home we suggest that you turn off your main switch to make it safe and then call a qualified tradesperson to rectify the issue of where the water is coming in.

If you find that the water has tripped the RCD, don’t keep trying to reset it. Leave it off and call a qualified tradesperson to rectify the cause of the water ingress.

If you find your Electric Hotwater system leaking the first thing you should do is turn of the associated breaker at your switchboard. Then try and find the isolation tap to your hotwater system. Turn the tap clockwise to isolate. If this fails and the water is causing damage. Your property will have an isolation tap for all of the water. Locate this and isolate the water from there. If the above fails we recommend you call a plumber immediately.

We do not service Air Conditioners.  You will need a refrigeration mechanic to resolve the issue.

But here is some helpful hints.

If your air conditioner is faulty or causing your power to trip, giving off smoke etc.  You can do the following till a refrigeration mechanic can attend.

• Turn of the breaker marked AC
• The AC may have an isolater next to the unit. Please turn this off.
• Your particular unit may have a plug on it. Please unplug the unit.

Do the above then contact a Refrigeration Mechanic.

Clipsal Smoke alarm Beeping

If the Clipsal Smoke alarm is beeping, usually its the battery that needs to be replaced.  Please do the following.

Press the release button so the head unit swings down.

Replace the battery.

Return the head unit back into place.

Let the Smoke detector stabilize itself.

Smoke Detector continues to beep after battery replaced and there is a green light on the unit. 

The smoke detector may need to be replaced. But you may want to be able to stop the beeping till an electrician can come out to replace the unit.

To stop the noise please do the following:

Press the release button so the head unit swings down.

Remove the battery

Leave the head unit down. Do not place it back into position.

It may sound for 5 minutes after but should stop shortly.

Call an electrician to replace the unit.

Below is a diagram on how to replace the battery.

Plug in Night lights are a great idea. Especially if you have kids. I have one in the bathroom and in the hallway so when my children need to use the toilet they have just enough light to guide them to and from safely. 

Security lights and sensors around the home are a great idea. There is nothing better when you arrive in your car that the lights automatically light up your way to the door and when you get inside. 

The other great thing about them is if you have any undesirables around. It lights up the area they are trespassing into. They like nothing more than to have attention to what they are doing.

Sensors placed in areas such as your inside entrance or your hallway are such a good idea. What it does is automatically turns the light on when you come in, with out the need to turn on a switch. Its great if you have your hands full carrying in the shopping.

It works just as well in the hallway. You walk in and the light turns on. You then enter a room and the light then shuts itself off again. No having to go all the way back down the hall to turn the light off.

• If you have no power to your business. Call Western Power on 13 13 51 to make sure there is not a power outage in your area or simply click on this LINK.
• Go to your meter box. Check if all the RCDS and circuit breakers are in the on position.
• If you have the old type ceramic fuses. Check that the fuse wire is not broken.
• If you are in a unit complex and have no power call your strata company. They will have access to your service fuse that feeds your unit and will be able to send someone that can get power back on.
• Tried all these things. Call your electrician

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

For Smoke alarm requirements please see the latest information here 

For the latest in RCD requirements please visit here

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.