Terms and Conditions for Real Estate Clients
Mactec Electrical Pty Ltd
These Terms and Conditions apply to real estate agencies engaging Mactec Electrical for electrical services including annual compliance checks, tenant maintenance, smoke alarm installations, and related works. By using our services, you agree to the following terms.
- Scope of Services
Mactec Electrical provides the following services to real estate clients:
- Annual compliance testing of RCDs and smoke alarms
- Smoke alarm supply and installation
- Security blind compliance checks
- Tenant maintenance call-outs
- General electrical repairs and installations
Unless otherwise agreed in writing, all services are limited to functional safety checks and do not constitute full electrical inspections under AS/NZS 3000 or equivalent standards.
- Smoke Alarm Warranty (Clipsal)
Mactec Electrical installs Clipsal smoke alarms with a comprehensive:
- 5-year product and labour warranty, subject to Clipsal’s manufacturer warranty terms.
- An additional 5-year extended warranty (total of 10 years), provided that:
- Mactec performs an annual compliance check each year of the smoke alarm’s life.
- The alarm has not been damaged, tampered with, or misused.
Failure to meet the annual testing requirement voids the extended warranty.
- Annual Compliance Checks – Limitations
Our Annual Compliance Check service is a basic functional safety check only. It:
- Is not equivalent to a full electrical inspection or certification
- Does not involve removal of covers or inspection of concealed wiring
- Does not include testing of all circuits or components not accessible at the time of visit
Reports and findings are indicative only and should not be relied upon as a guarantee of electrical safety or compliance across the entire installation.
- Compliance Assessment Limitations & Smoke Alarm Disclaimer
4.1 Scope of Assessment
All compliance checks, reports, safety certificates, smoke alarm inspections, and test results provided by Mactec Electrical (“Mactec”) are based solely on visual inspection, accessible areas, and conditions observable at the time of attendance. These checks are indicative only and do not constitute a full compliance audit, building certification, or verification of historical construction standards.
4.2 No Liability for Original Builder Installation or Historical Code Requirements
Mactec is not responsible for, and accepts no liability in relation to:
(a) any work completed by previous contractors, builders, developers, or installers;
(b) whether the original installation complied with the Building Code, AS/NZS standards, local government requirements, or any exemptions/variations applicable at the time of construction;
(c) determining the date of construction, the date a building permit was issued, or whether exemptions or performance solutions were granted by the local authority.
It is the client’s responsibility to obtain this information from the relevant regulatory body.
4.3 Smoke Alarm and Safety Device Limitations
Smoke alarm findings (including hardwiring, interconnection, placement, age, and type) are provided as general guidance only. Where concealed wiring is not accessible, or where the building fabric cannot be altered without damage (e.g., concrete ceilings), Mactec may recommend or note alternative solutions permitted under Regulation 60 of the Building Regulations 2012.
Such recommendations do not confirm the legality of the original installation, nor do they constitute approval under historical codes.
4.4 Retrofit Limitations
Where wiring cannot be installed due to structural limitations, concealed spaces, inaccessible cavities, or concrete ceilings, Mactec may recommend solutions permitted under current retrofit exemptions. Mactec accepts no liability for the feasibility or legality of retrofitting works based on historical construction methods.
4.5 Information Provided by Client
Mactec relies on information provided by the client concerning the property, including:
(a) year of construction;
(b) previous works;
(c) building approvals;
(d) smoke alarm history;
(e) location of concealed wiring.
Mactec is not responsible for verifying the accuracy or completeness of this information.
4.6 No Guarantee of Full Regulatory Compliance
Any compliance statements, safety reports, or electrical safety certificates provided by Mactec relate only to the aspects inspected and do not guarantee full compliance with all applicable building codes, electrical regulations, or smoke alarm legislation — past or present.
Only the relevant authority (e.g Building & Energy DMIRS) can determine construction-time compliance.
4.7 Client Responsibility for Final Compliance
The client bears sole responsibility for ensuring that the property meets all requirements for sale, lease, transfer, or occupation, including ensuring smoke alarms are under 10 years of age, verifying historical compliance, and obtaining any additional approvals or exemptions required by law.
- Intellectual Property & Use of Reports
All materials provided by Mactec Electrical—including reports, documentation, systems, templates, and processes—remain the intellectual property of Mactec Electrical.
These materials may not be:
- Copied, distributed, or modified for use by third parties
- Used to develop derivative reports or systems
- Relied upon in legal or compliance matters without our written approval
Mactec reserves the right to recover any loss, including legal fees, if our intellectual property is misused or causes commercial harm.
- Tenant Access & Safety Requirements
Tenants are contacted by phone prior to attendance. We make three call attempts. If there is no answer or access is not provided, the job will be recorded as a failed attendance, and a call-out fee may apply.
Tenants must provide clear, safe access and secure any pets before the technician arrives.
Technicians will not proceed with work if the environment is deemed unsafe, including:
- Wet or slippery roofs
- Exposed live electrical components
- Severe weather or hazardous outdoor conditions
- Liability & Indemnity
Mactec Electrical will not be held liable for:
- Faults in tenant-owned appliances
- Damage caused by pre-existing electrical issues
- Electrical compliance failures in areas not tested
Real estate clients agree to indemnify and hold harmless Mactec Electrical from any:
- Third-party disputes or penalties
- Misuse or misinterpretation of our reports
- Delays caused by internal approval processes or tenant actions
- Fees, Invoicing & Cancellations
Invoices are issued in line with agreed service pricing or quotations.
Payment terms: 14 days from the date of invoice unless otherwise arranged.
Late cancellations (less than 24 hours’ notice) or missed access appointments may incur a call-out charge.
8.1 Unpaid Invoices – 90-Day Clause
If an invoice remains unpaid after 90 days:
- The real estate agency becomes fully liable for the outstanding amount, regardless of tenant or landlord reimbursement arrangements.
- Interest of 8% per annum (calculated daily) will apply from Day 91 until the amount is paid in full.
- Mactec reserves the right to recover all collection, administrative, and legal costs associated with retrieving the unpaid amount.
- Dispute Resolution
In the event of a dispute, both parties agree to:
- Attempt resolution via written communication
- Avoid legal action until a genuine attempt at resolution has been made
- Raise any formal complaint or claim within 6 months of the service date
- Modifications
Mactec Electrical reserves the right to update these Terms and Conditions at any time. The most current version will be available via our website or by request.
Contact Us
If you have any questions about these Terms or would like further clarification, please reach out:
📧 admin@mactecelectrical.com.au
📞 (08) 6169 1679
📍 3/16 Fortitude Boulevard, Gnangara WA 6077
Thank you for partnering with Mactec Electrical – Perth’s most trusted electrical maintenance provider.